Privacy Policy

Zoya Fashion House (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your personal data.

We collect various types of information to provide and improve our services to you:

• Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, phone number, billing address, and payment information.

• Non-Personal Information: We may collect non-personal information such as browser type, IP address, operating system, and website usage data through cookies and other tracking technologies.

• Order Information: Information about the products you purchase, shipping details, and any additional instructions you provide.

We use the information we collect for various purposes, including:

• To Process Transactions: To fulfill and manage your orders, process payments, and deliver the products you request.

• To Improve Our Services: To analyze trends, monitor website performance, and enhance user experience.

• To Communicate with You: To send you updates, marketing communications, and respond to your inquiries or support requests.

• To Comply with Legal Obligations: To ensure compliance with legal requirements, such as tax and accounting regulations.

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

You have certain rights regarding your personal data, including:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request that we correct any inaccuracies in your personal data.

• Deletion: You can request the deletion of your personal information, subject to legal or contractual restrictions.

• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in those emails.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policies of any linked websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact us at info@zoyafashionhouse.com